Privacy Policy

Last updated: February 2026. This Privacy Policy explains how awa-twin (“we”, “us”) collects and uses information when you visit our website or request early access.

Information we collect

When you request early access API keys or otherwise contact us, we may collect:

  • Email address (required for key delivery)
  • Any details you choose to share about your studio or project
  • Basic technical data (such as IP address and user-agent) for security, abuse prevention, and troubleshooting

How we use information

We use information to:

  • Send early access API keys and onboarding instructions
  • Respond to questions and support requests
  • Improve the product and the website based on aggregate feedback
  • Protect our services against spam and abuse

Sharing and processors

We do not sell your personal information. We may use trusted service providers to operate the website and store lead submissions (for example, database/hosting providers). Those providers process data on our behalf and only for the purposes described in this policy.

Data retention

We retain lead submissions as long as needed to provide early access, communicate with you, and maintain reasonable records. You can request deletion at any time.

Security

We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure.

Contact

For privacy questions or deletion requests, email hello@ava-twin.me.